In this episode, Brian talks with Pushpak Patel, the CEO of Mitra QSR and one of the largest Yum Brands franchisees in the world. Mitra QSR currently owns and operates 200+ restaurants of KFC and Taco Bell.
It wasn’t always easy. Building a multi-unit empire is a matter of taste, opportunity, passion, and comfort level. Most importantly for Pushpak, “It doesn’t matter what the business is, it always comes down to the people.” After acquiring a new location, building the right processes and systems outside the restaurant for the right people became a crucial mode of growth. Pushpak says, “If you can get the same people to buy into your new mindset, you’ll be set.”
Brian and Pushpak talk about how he built the systems that set his locations up for success and the type of growth mindset needed to persevere in the franchising world. Tune in to this week’s episode and learn invaluable lessons from one of the biggest names in multi-unit franchising!
What we talk about:
What we mention: