In this episode, Brian is joined by Harold Mills, a successful Urban Air franchisee. Urban Air is the preeminent indoor adventure park hosting open jump, fitness classes, dodgeball, and parties. Harold just safely and successfully opened one of the largest Urban Air parks in the country this summer, which has been among the franchise system’s top performers even in the midst of a global pandemic. In addition, Harold is also the CEO of VMD Ventures focused on investing in entrepreneurs in a variety of technology and service industries.
Harold walks us through his journey into entrepreneurship and the leadership experience he has taken with him to the franchising industry. In the spirit of experimentation, Harold says, “I believe in business processes, I believe in structure, I believe in protocol until it gets in the way of innovation, speed, and how you address markets from that perspective.”
The duo also dives into fighting inertia in an organization, and how best to enable your business through structure and culture in order to reinvent itself.
Tune in to this episode now and gain timely insights on business from a high-performing franchisee!
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