Mirko is from a small town in Italy. When he immigrated to the United States, he didn’t know any English and he had to rely on others to do the most basic task (like buying a gallon of milk). The value he places on relationships has helped him go from Franchisee Employee to Multi-Brand / Multi-Unit Franchisee. This story is truly inspirational. If you have any excuses, you won’t after listening to this episode.